Privacy
Privacy Policy
Last Updated: February 26, 2026
1. Introduction
Welcome to ScorePlus Education. This comprehensive Privacy Policy outlines how Arknox Technology LTD ("we", "us", or "our"), the developer of the ScorePlus - Education mobile application ("App") available on Google Play, collects, processes, utilizes, and protects the personal information of our valued users ("you"). Our unwavering commitment is to provide a secure, effective, and transparent learning environment while upholding your privacy rights.
By accessing, installing, or actively using the ScorePlus Education App, you explicitly acknowledge, understand, and agree to the data handling practices detailed within this Privacy Policy. This policy forms a legally binding agreement between you and Arknox Technology LTD concerning the use of the App's services. Should you disagree with any aspect of these terms, we kindly request that you refrain from using the App and its associated services. Your continued engagement with ScorePlus Education signifies your clear understanding and acceptance of these privacy provisions.
App Name: ScorePlus - Education Package: com.score.plus.education.arknox Developer: Arknox Technology LTD Contact: agtscoreplus@gmail.com
2. Information We Collect
To provide you with the most effective educational experience and to ensure the robust functionality of the ScorePlus Education App, we collect various types of information. This data collection is fundamental for efficient account management, seamless service delivery, and the continuous enhancement of our platform. The information we gather falls into the following key categories:
a) Account Information
When you register to create a user account within the ScorePlus Education App, we require certain personal details to establish and securely manage your profile. This information is crucial for personalizing your learning journey, facilitating direct communication, and ensuring you receive relevant educational content. The specific data collected during the registration process includes:
b) Usage Data
As you actively interact with the ScorePlus Education App, we automatically collect non-personally identifiable data related to your activities and how you engage with our services. This "Usage Data" is invaluable for understanding user engagement patterns, continuously improving our content, and optimizing the App's overall performance. It helps us identify popular features, detect areas requiring enhancement, and ensure a smooth user experience. This automatically collected data encompasses:
c) Payment Information
For users who choose to purchase courses, subscriptions, or other premium features within the ScorePlus Education App, all payment transactions are processed securely through trusted third-party payment gateways. We want to explicitly state that Arknox Technology LTD does NOT store your credit card details, debit card information, bank account numbers, or any other sensitive financial details on our servers. Your payment information is directly handled and processed by the respective payment gateway, which adheres to stringent industry-standard security protocols and PCI DSS compliance to protect your financial data. We only receive confirmation of successful payment from the gateway.
d) Uploaded Content
In instances where the App facilitates the uploading of files by users (e.g., images of doubt questions or other academic materials to utilize doubt-solving services), we store this content temporarily. This temporary storage is solely for the dedicated purpose of facilitating the requested service (e.g., enabling our educators to review and respond to your questions effectively). Once the service is rendered, or after a reasonable period required for operational purposes and quality assurance, this content may be archived, anonymized, or securely deleted in accordance with our data retention policies, unless otherwise mandated by legal or regulatory requirements.
3. How We Use Your Information
The information collected by ScorePlus Education is primarily utilized to deliver and enhance our educational services, personalize your learning experience, and maintain a high level of operational efficiency and security. We are steadfastly committed to using your data responsibly and solely for the specific purposes outlined below, all geared towards improving your educational journey:
We want to unequivocally assure you that we do NOT sell, rent, lease, or trade your personal information to third parties for their direct marketing or commercial profit-making purposes. Our foundational business model is exclusively centered around providing high-quality education and student support, not on monetizing user data through resale or advertising.
4. Sharing of Information
Your privacy is of utmost importance to us, and we limit the sharing of your information to only those specific circumstances that are absolutely necessary for the effective provision of our services, compliance with legal and regulatory requirements, or in the unlikely event of a business transfer. We ensure that when information is shared, it is done so under stringent confidentiality agreements and in strict adherence to robust data protection standards.
It is important to reiterate that we do NOT share your data with advertisers or marketing companies for their direct promotional activities or targeted advertising campaigns. Our unwavering focus remains solely on delivering educational content and valuable services directly to you, our student users.
5. Data Storage and Security
Arknox Technology LTD is profoundly committed to safeguarding your personal data. We implement and continuously update robust administrative, technical, and physical security measures designed to protect your information from unauthorized access, accidental loss, alteration, disclosure, or destruction. Our comprehensive approach to data security includes:
6. Children's Privacy
The ScorePlus Education App is specifically designed and intended for students generally within the age range of Classes 8 through 12, which typically corresponds to individuals who are 13 years of age or older. We are deeply committed to protecting the privacy of younger users and adhering to child protection laws.
We do not knowingly collect personally identifiable information from children under 13 years of age without verifiable parental consent. If we become aware that we have inadvertently collected personal information from a child under 13 without appropriate parental or guardian consent, we will take immediate and appropriate steps to securely delete that information from our records.
Parents or legal guardians who have reason to believe that their child under the age of 13 has provided personal information to us through the App are strongly encouraged to contact us immediately at agtscoreplus@gmail.com. Upon verification, we will promptly investigate the matter and take all necessary actions to remove such information from our databases and records.
7. Third-Party Services
To enhance the functionality, reliability, and overall user experience of the ScorePlus Education App, we integrate and utilize various reputable third-party services. These services are essential for core functionalities such as user authentication, comprehensive analytics, and secure payment processing. While we select our partners with the utmost care and diligence, these third parties operate under their own distinct privacy policies and terms of service.
The third-party services that may be incorporated into the App include, but are not limited to:
We strongly recommend and encourage you to review the privacy policies and terms of service of these respective third parties to fully understand how they collect, use, and share your information when you interact with their services through our App. Our Privacy Policy applies solely to information collected directly by ScorePlus Education.
8. Your Rights
At ScorePlus Education, we firmly believe in empowering you with comprehensive control over your personal data. You possess several fundamental rights regarding the information we hold about you, and we are fully committed to facilitating the smooth and efficient exercise of these rights:
To exercise any of these rights, please submit your request directly to our dedicated privacy support team. We aim to respond to all legitimate requests within 30 days of receipt. For identity verification and to protect your privacy, we may require additional information from you before processing your request.
Contact us to exercise your rights at: agtscoreplus@gmail.com
9. Cookies and Tracking
The ScorePlus Education App primarily utilizes anonymized analytics tools to gather general usage statistics and aggregate data. These tools help us deeply understand how users interact with the App, which features are most popular, identify areas for functional and content improvement, and optimize the overall user experience. The data collected through these analytics is typically aggregated and does not personally identify you as an individual.
We explicitly state that we do NOT use cookies or any other tracking technologies within the App for the specific purpose of collecting personally identifiable information for targeted advertising or commercial marketing tracking by third parties. Our focus is exclusively on enhancing the educational utility and effectiveness of the App, not on profiling users for commercial advertisement. Any incidental data collected by integrated third-party services (like Firebase analytics) is used solely for the operational, performance, and security improvement of the App itself, as outlined in their respective privacy policies and not for third-party advertising.
10. Changes to This Privacy Policy
Arknox Technology LTD reserves the right to update or modify this Privacy Policy periodically to reflect changes in our data practices, technological advancements, evolving legal and regulatory requirements, or changes in our service offerings. We are fully committed to keeping you informed about how we handle your privacy.
When significant or material changes are made, we will ensure transparency by:
We strongly encourage you to review this Privacy Policy regularly and proactively to stay informed about our privacy practices. Your continued use of the ScorePlus Education App after any modifications or revisions to this Privacy Policy have been posted and communicated signifies your clear acknowledgment and acceptance of the updated terms and conditions.
11. Contact Us
Should you have any questions, concerns, feedback, or requests pertaining to this Privacy Policy or our data practices, please do not hesitate to contact us. Our dedicated team is readily available and committed to assisting you with any privacy-related inquiries you may have.
You can reach us using the following details:
We strive to address all inquiries promptly, professionally, and in accordance with applicable data protection laws.